Refund and Returns Policy

Effective Date: [Insert Date]

At E-Bozor, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your order, we are here to help.

1. Returns

• Eligibility: Products can be returned within 7 days of delivery, provided they are unused, in their original packaging, and in the same condition as received.
• Exceptions: Perishable goods, personalized items, and products marked as non-returnable cannot be returned.

2. Refunds

• Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Method: Approved refunds will be issued to your original payment method within 5-7 business days.

3. Exchange Policy

• We only replace items if they are defective, damaged, or incorrect. Exchanges are subject to product availability.

4. Steps to Initiate a Return/Refund

1. Contact our support team at ask@e-bozor.com or whatsapp at +92 319 3200668.
2. Provide your order details and reason for return/refund.
3. Follow the instructions provided to ship the item back (if required).

5. Shipping Costs

• Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., defective or incorrect item).